You have spent a lot of time and money building your website and promoting it until the wee hours of the night. You finally get some traffic to your site and they want to contact you about your products or service but they can’t find your contact information…..B.A.D!

Does your website have an easy way for your customers to contact you? Is it in the right place on the website? Where is the right place? Who knows…but it is pretty standard to have it in the top right corner first or at the bottom of navigation that is on the left side of the page. Lastly they might go to the footer (bottom of page) and look…but probably not.

Put you contact information in plain sight. If you offer phone support put the number with area code. 1-800 numbers used to be popular but most people have free long distance on their cell phone so don’t spend the money for a 800 number unless it becomes a problem. If you have a brick-n-mortar office put the address if you work from home you can get a PO box and call it a suite ex..123 Main Street suite #305.

Your footer is a good place to have links to your FAQ, privacy policy, and any warranty information if you offer one.

Remember, you work hard for every visitor, don’t loose them over something easy to fix like this.

Bonus Mobile Tip – Over 50% of website traffic is now from smartphones! Wherever you have your phone number listed on your website design make it a clickable link that will call you when clicked.